Responsible Gaming

Gaming Should Be Entertainment

Gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or attending a sporting event. It should never be considered as a way to earn money, supplement your income, or solve financial problems. Always gamble within your means and only with money you can afford to lose.

Age Verification

You must be at least 18 years of age or the legal gambling age in your jurisdiction to gamble online. Gambling is not suitable for minors. If you are under the legal age, please do not use gambling services.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, problem gambling may be developing:

• Spending more time or money gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying about the amount spent
• Feeling anxious or irritable when unable to gamble
• Neglecting work, family, or other important responsibilities
• Borrowing money to gamble or fund gambling debts
• Unable to cut back or stop gambling despite wanting to
• Using gambling to escape problems or negative emotions
• Jeopardising relationships, employment, or education due to gambling
• Experiencing sleep problems or other health issues related to gambling stress

Self-Help Tools & Controls

Most reputable online gambling operators offer responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session or period
• Reality Checks: Receive periodic reminders of how long you have been playing and how much you've spent
• Time-Out/Cool-Off Period: Temporarily suspend your account for a set period (hours, days, or weeks)
• Self-Exclusion: Permanently or temporarily close your account and exclude yourself from gambling services

If you wish to self-exclude across multiple UK-licensed operators simultaneously, you can use GamStop (see Support Organizations below).

Support Organizations

If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organizations:

United Kingdom

• GamCare
  Free, confidential support and counselling for problem gambling
  Website: www.gamcare.org.uk
  Phone: 0808 8020 133 (free, confidential)
• GamStop
  National self-exclusion scheme for online gambling in Great Britain
  Website: www.gamstop.co.uk
• Gamblers Anonymous
  Support meetings and fellowship for problem gamblers
  Website: www.gamblersanonymous.org.uk

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telephone Counselling: 0800 1 372 374 (free, confidential)

If You Need Help

If gambling is causing you or someone you know distress, please seek help immediately. There is no shame in reaching out. Problem gambling is a recognized condition and support is available from trained professionals who understand what you're going through.

Contact one of the organizations listed above or speak to your GP, who can provide referrals to specialist services in your area.